Legal notice

Welcome to LEO WHITE. This Legal Notice governs your use of our online store, digital services, and your purchase of our glassware products. By visiting our store or purchasing from us, you acknowledge and accept the conditions and regulatory frameworks detailed below.

1. Brand & Business Identity

Brand Name: LEO WHITE
Physical Address: 233 Georges Drive, Hawke's Bay 4110, New Zealand
Telephone: +64 28 619 4703
Customer Support Email: info@leoglass.shop

LEO WHITE operates as an e-commerce merchant based in New Zealand, specializing in premium online glass concepts. Products ordered through our online platform may be dispatched directly from our domestic warehouse or localized international logistics partners depending on stock availability and destination efficiency.

2. Glassware Material Characteristics & Usage Disclaimers

Our glass items are crafted using quality glass compositions (such as high borosilicate or soda-lime glass). Please review the following specific product disclaimers prior to use:

  • Artisanal & Manufacturing Variations: Due to traditional and automated glassblowing methods, slight physical variations—including micro-bubbles, minor mold seam traces, subtle color hue shifts, or millimeter variations in dimensions and volumetric capacity—are natural features of glass production and do not constitute defective items.
  • Thermal Shock & Temperature Limits: Unless explicitly labeled as "high borosilicate heat-resistant glass," glass containers should not be subjected to sudden thermal shocks (e.g., pouring boiling liquids into chilled glass or placing frozen items into hot water), which may cause fracture or shattering.
  • Food Contact Safety: All food and beverage glassware offered by LEO WHITE complies with relevant international food-contact safety standards and is free from toxic heavy metals (Lead and Cadmium free).
  • Fragility & Care: Glass is an inherently fragile material. Users are advised to inspect items upon receipt and handle them with care. Discontinue use immediately if any micro-fracture or chip is detected.

3. E-Commerce Platform Accuracy & Warranties

We make every effort to display accurate color profiles, dimensions, and descriptions for all items on Shopify. However, actual visual display depends partly on your device screen settings and lighting during product photography.

We reserve the right to correct typographical errors, pricing discrepancies, or stock inaccuracies at any time, including after an order has been submitted. Nothing in this clause limits your rights under applicable consumer protection legislation.

4. Statutory Rights & Consumer Protection Laws

For customers located in New Zealand, our products come with guarantees that cannot be excluded under the New Zealand Consumer Guarantees Act 1993 (CGA) and the Fair Trading Act 1986 (FTA). You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage.

International buyers benefit from applicable local statutory consumer guarantees depending on their country of residence, alongside our standard brand guarantees.

5. Intellectual Property

All content published on this store—including brand trademarks, LEO WHITE logos, bespoke glass designs, photography, graphic collateral, text, layout structures, and underlying software scripts—is protected by New Zealand and international copyright and trademark laws.

No material from this site may be copied, reproduced, republished, modified, downloaded, or distributed for commercial purposes without prior express written authorization from LEO WHITE.

6. Digital Cookies & Analytical Technologies

To deliver a seamless online shopping experience, LEO WHITE utilizes tracking technologies and cookies on our Shopify platform. These tools assist us in maintaining active cart sessions, analyzing store traffic, and customizing promotional content.

Categories of cookies utilized include:

  • Essential Store Cookies: Necessary for core checkout, navigation, and security functionality.
  • Analytical Cookies: Managed via third-party partners (such as Google Analytics) to aggregate anonymized visitor statistics.
  • Marketing Pixels: Utilized via networks (e.g., Meta Pixel) to deliver tailored advertisements relevant to your browsing history.

You can manage or disable cookie tracking through your browser settings; however, disabling essential cookies may impact store functionality and checkout features.

7. Data Protection & Privacy Standard

Your privacy and transactional security are paramount to us. Personal details collected during browsing or checkout are handled in accordance with the New Zealand Privacy Act 2020 and global standards (such as GDPR for EU/UK residents and CCPA for California residents).

For complete details on how your personal data is collected, stored, processed, or deleted, please inspect our full Privacy Policy.

8. Third-Party Links

This store may contain links directing users to external third-party sites or tools. LEO WHITE holds no control over and assumes no responsibility for the content, privacy practices, or operational policies of external sites.

9. Limitation of Liability

To the maximum extent permitted by applicable law, LEO WHITE shall not be liable for any indirect, incidental, punitive, or consequential damages resulting from your use of this store or any improper handling/misuse of glass items purchased through our platform.

10. Updates to This Legal Notice

We reserve the right to revise or modify this Legal Notice periodically to reflect changes in our business operations or legal requirements. Updated terms will take effect immediately upon posting to this page.

11. Contact Information

If you have any questions, regulatory requests, or legal notices concerning LEO WHITE, please direct your communication to:

LEO WHITE
233 Georges Drive, Hawke's Bay 4110, New Zealand
Phone: +64 28 619 4703
Email: info@leoglass.shop

12. Key Store Policies

Please review our complementary operational store policies for full details regarding transactions and delivery: